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Ilunion Pio XII Hotel Madrid, Madrid
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Key details
About the Hotel
Avenida De Pio Xii, 77,
Madrid,
Spain,
28016,
Community of Madrid
ILUNION Pío XII is situated in Chamartín, the heart of Madrid's financial district. The hotel features a contemporary design and a commitment to accessibility, catering to a diverse range of guests. It offers convenient amenities including a fitness center and spacious meeting rooms. Its proximity to the Chamartín train station and key shopping areas enhances its appeal for both business and leisure travelers.
Location
Conveniently located, ILUNION Pío XII allows easy access to Avenida Arturo Soria, a prime shopping area in Madrid. The Chamartín train station is directly across the street, linking guests with the greater city and surroundings. Public transport options, including metro access and bus routes, further enhance travel convenience, making it easy to explore Madrid.
Rooms
The hotel houses 214 modern rooms, five of which are fully accessible for guests with disabilities. Each room offers a private bathroom equipped with a hairdryer, air conditioning, and free Wi-Fi. Guests can also utilize features like a pillow menu and laptop-friendly workspaces within their rooms. Warm aesthetics and practical design ensure a comfortable atmosphere conducive to relaxation or productivity.
Eat & Drink
ILUNION Pío XII includes a designer restaurant that serves a daily buffet breakfast, along with à la carte and set-menu options for lunch and dinner. The restaurant features its own wine bar, providing a variety of international cuisine. For light meals or snacks, room service is available with an extensive café menu to cater to different tastes and preferences.
Leisure & Business
The hotel includes a gym with new exercise equipment, facilitating guests' fitness needs. It features seven spacious event rooms capable of accommodating various professional events and meetings, staffed with specialists who assist in event planning. Wi-Fi is available throughout the hotel, and additional services include a bar-cafeteria, laundry, and parking.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Views!
“My room on the 7th floor offered breathtaking views of Madrid. The bright, spacious design made my stay incredibly enjoyable.” view full review
Delicious Breakfast!
“The breakfast selection was impressive, with a wide variety of both sweet and savory options. It was a perfect way to start my day in Madrid.” view full review
Comfortable Stay
“The bed was incredibly comfortable, ensuring a restful night’s sleep every evening during my visit. I woke up refreshed and ready to explore.” view full review
Fantastic Shower!
“The shower was a highlight with a nice window facing the city. It added a refreshing touch to my morning routine.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Elevator
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Pet amenities available
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Avenida De Pio Xii, 77,
Madrid,
Spain,
28016,
Community of Madrid
Map view
street view
Avenida De Pio Xii, 77,
Madrid,
Spain,
28016,
Community of Madrid
City landmarks
Soccer Stadium
Santiago Bernabeu Stadium
1.3
mi
Museums
Prado National Museum
3.9
mi
Square
Plaza Mayor
4.1
mi
Casinos
Gran Via
3.7
mi
Square
Puerta del Sol
3.9
mi
Cocido Madrileno stew
2.3
mi
Plaza de Castilla
Gate of Europe
5100 ft
Palace
Royal Palace of Madrid
4.1
mi
Parks
Berlin Park
1.3
mi
Gallery
Fundacion Canal
4400 ft
Public Building
Cybele Palace
3.6
mi
Museums
Museo Nacional Thyssen-Bornemisza
3.8
mi
Plaza de castilla
Monument to Calvo Sotelo
4600 ft
Museums
Museo Nacional Centro de Arte Reina Sofia
4.3
mi
28046 MadridSpain
Paseo de la Castellana
1.6
mi
Museums
National Museum of Natural Sciences
2.1
mi
Plaza de Toros de Las Ventas,
Ventas Metro
2.6
mi
Calle Agustin de Foxa S/N
Estacion de Chamartin
4500 ft
Parks
Fourth Deposit Park
4000 ft
Church
Parish Church of Nuestra Senora de Madrid
4200 ft
Paseo de la Castellana
Cuatro Torres Business Area
1.4
mi
Paseo Castellana 214
Fernando Alonso Collection
4500 ft
National Archeological Musuem Museo Arqueologico Nacional
4700 ft
Church
Parroquia Santa Maria Magdalena
2200 ft
Museums
Plaza de Cibeles
3.6
mi
Avenida Alberto Alcocer 9
iglesia de San Fernando
5000 ft
Paseo Castellana 259
Torre de Cristal
5000 ft
Avenida Burgos 2
Parroquia San Miguel Arcangel de Chamartin
2100 ft
Paseo Castellana 214
Centro de Exposiciones Arte Canal
1.3
mi
Escultura en homenaje a Torroja
4700 ft
Nearby
National Archeological Musuem Museo Arqueologico Nacional
1200 ft
School
Our Lady of Remembrance College
1800 ft
Restaurants
Confortel Pio XII Restaurant
400 ft
Avenida Pio XII 77
El Chaflan
900 ft
Avenida Principe Pio Xii 34
Pizza Jardin
1900 ft
Calle Cardenal Marcelo Spinola 8.
Restaurante Nuevo Madrid
4800 ft
Calle Bausa 27
Restaurante Samm
2700 ft
Calle de Carlos Caamano 3B
Restaurante Sal Negra
2700 ft
Calle Mateo Inurria 33
Restaurante Dolan
2300 ft
Avenida de Burgos 12 Under The Mapfre Building
Vips
2300 ft
VIPS Paseo Castellana 280
Volver
3900 ft
Calle de Arturo Soria 262
Ham on Market
2600 ft
Paseo Habana 206
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Great location
Friendly staff
Inconsistent service
Dining quality needs improvement
6.4/10
Nice
Rooms
6.3
Location
6.9
Service
7.1
Dining
5.4
Guest reviews
6.4/10
based on 13 reviews
4/5
based on 1093 reviews
8.7
8.7/10based on 11843 reviews
#188 of 482 hotels in Madrid based on Tripadvisor
Alfred
United Kingdom,
April
2024
7.4/10
The hotel offers clean and spacious rooms but would benefit from better cleanliness in corners and under the bed. The staff was helpful and friendly, with some exceptional service experiences but a few inconsistencies. The location is a major highlight, convenient for accessing both the city center and events. Dining options varied in quality, with room for improvement. Overall, a decent stay with some room for enhancement.
Rooms
8.0
The rooms were quiet, comfortable, and very clean.
Service
7.0
The staff went out of their way to ensure guest satisfaction, with some standout instances of excellent service.
Location
9.0
The biggest plus point for this hotel is its convenient location, allowing easy access to major attractions and transportation.
Dining
6.0
Facilities
7.0
The facilities provided were adequate but could use some enhancements to meet guests' expectations.
Great location
Inconsistent service
Alvin
United States of America,
February
2024
6.2/10
The hotel offers clean and spacious rooms with a slightly dated feel. The service is adequate though not overly friendly. The location is somewhat convenient but not ideal for quick access to the city center. The dining experience is passable with room for improvement. Overall, the hotel provides a decent stay with some drawbacks to consider.
Rooms
7.0
The rooms are clean and functional but a bit dated. They have enough space and a big bathroom, but they can be quite hot even with the window open. The beds may not suit those who prefer softer mattresses.
Service
6.0
The service was lukewarm and not overly accommodating, despite being nice at times. Limited English proficiency was noted. On the positive side, they provided a heater when needed.
Location
6.0
The hotel is located near a bus stop and somewhat close to Chamartin Station. While in a nice district of Madrid with a green area, it's not the most convenient for quick access to the city center.
Dining
5.0
The dining options were average with a decent cold selection but lacking variety in hot items. Consider planning breakfast elsewhere for a better experience.
Facilities
7.0
The hotel provides basic facilities with options like dry cleaning, housekeeping, laundry, and pet amenities available. Tours and ticket assistance are also offered.
clean
dated
Chris
United States of America,
February
2024
8.0/10
I had a mixed experience at the hotel. The rooms had beautiful and luxurious design but showed signs of age and smelled of smoke. On the positive side, my room was slightly bigger and had a huge terrace, a nice touch for some relaxing time. The service was amazing, with staff going to great lengths to ensure I was taken care of, although fluency in English could be improved. The location was convenient, as it was very nearby the station, making it easy to reach on foot, but it was a bit away from the city center action. The dining offered a good variety of options, including cereals, fresh pastries, fruits, cheeses, tortilla, and made-to-order eggs, but the hot food needed to be ordered rather than self-served. The hotel facilities were sufficient for a comfortable stay.
Rooms
7.0
The rooms had a beautiful and luxurious design but showed signs of age and smelled of smoke.
Service
9.0
The staff was extremely helpful at every point, although English language fluency could be improved.
Location
8.0
The hotel was very nearby the station, making it very convenient to reach on foot, but a bit away from the city center action.
Dining
8.0
The dining offered a good variety of options, including made-to-order eggs, but hot food needed to be ordered rather than self-served.
Facilities
The hotel facilities were sufficient for a comfortable stay.
Joseph
United States of America,
December
2023
5.4/10
The hotel had a slightly bigger room with a huge terrace, but the customer service was poor with communication issues. The room was spacious with a nice city view, although the quality was poor with a window that didn't fully close, a bad bed, and mold on the walls.
Rooms
5.0
The room was spacious with a nice city view, but with poor quality, including a window that couldn't fully close, a bad bed, and mold on the walls.
Service
6.0
Dealing with customer service was challenging due to poor English, although they were generally efficient and polite.
Location
7.0
The hotel is located in a leafy neighborhood away from the city center, near bus and metro stations, but lacking restaurants and nightlife options.
Dining
5.0
The dining experience was spartan, with limited options and at an extra cost of €10 for an all you can eat buffet.
Facilities
7.0
The hotel offers dry cleaning, housekeeping, laundry, pet amenities, and tours/ticket assistance.
Robert
United Kingdom,
October
2023
6.4/10
The hotel offers affordable and quiet rooms with very good service despite some unpolite encounters. The location is near transportation but lacks nearby dining options at night. The dining experience could have more variety. Overall, a decent value for money choice in Madrid.
Rooms
8.0
The room was large and very quiet.
Service
7.0
The staff were generally very good. I appreciated the extra assistance provided due to my injury.
Location
6.0
The hotel is located in a nice green area of Madrid.
Dining
5.0
The dining experience wasn't as good as expected.
Facilities
6.0
Basic facilities available.
Jack
United Kingdom,
September
2023
7.4/10
The hotel offers decent rooms at a reasonable price with some room for improvement in amenities like disposable bathroom slippers. The rooms are spacious, well-lit, clean, and adequately sized, providing a comfortable stay. The service is commendable with staff going the extra mile to ensure guest satisfaction, even arranging for specific requests. The location is great for those needing proximity to the airport or conducting business in the area, although slightly detached from major tourist attractions. The dining options are varied but could use improvement to match neighboring cafes. Overall, the hotel provides good value for your money, especially for business travelers.
Rooms
8.0
The rooms are clean, big enough, and well-lit, offering a nice and spacious atmosphere.
Service
9.0
The staff was very kind and accommodating, ensuring a pleasant stay and fulfilling special requests.
Location
7.0
The location is convenient for airport access and quiet for a peaceful stay, suitable for business visits but slightly distant from main attractions.
Dining
6.0
The dining options are decent with a variety of choices, although not exceptional compared to nearby cafes.
Facilities
7.0
The facilities are satisfactory, catering to basic needs with additional services available upon request.
Spacious rooms
Limited dining
Paul
United Kingdom,
September
2023
7.2/10
The hotel is convenient for transportation and receiving local recommendations in Madrid. The rooms were very clean, comfortable, and the staff went out of their way to assist. However, the dining options were limited, and the location lacked nearby amenities at night.
Rooms
9.0
The rooms were very clean and comfortable, and the staff were happy to give help with transport and recommendations on what to do in Madrid.
Service
8.0
The service was generally very good, and the staff went out of their way to ensure I was happy. They even assisted me with learning some Spanish phrases.
Location
7.0
The hotel was near bus and metro stations, making transportation easy, but there were limited options for restaurants or entertainment at night.
Dining
5.0
The dining experience was poor, leading me to explore alternatives nearby like Santa Gloria Cafe for better service and food quality.
Facilities
7.0
Additional details related to housekeeping were available for a cost of 18 euros, enhancing the service offerings.
John
United Kingdom,
August
2023
6.0/10
The hotel was a bit disappointing. The rooms were not clean with hairs everywhere, and I asked for a quiet room in advance but ended up by the road listening to cars all night. It was frustrating dealing with faulty room passes. On the bright side, the city view from the shower window was nice.
Rooms
5.0
The rooms were not clean and had hairs everywhere. I requested a quiet room but got one by the road. Dealing with faulty room passes was frustrating. The shower window facing the city was a nice touch.
Service
7.0
The service lacked warmth. However, the staff was helpful and friendly, reflecting the standards of a 4-star hotel in the Spanish capital.
Location
6.0
The hotel is pretty far from most attractions in Madrid, but it's situated in a nice district and close to bus and metro stations. The lack of restaurants and nightlife options was a downside.
Dining
6.0
The dining was okay but nothing special. There was a good selection but with less variety than expected. The churros and fresh scrambled eggs were quite good.
Facilities
7.0
The facilities offered dry cleaning, housekeeping, laundry services, pet amenities, and tours/ticket assistance.
Eleanor
United Kingdom,
July
2023
5.6/10
I had a mixed experience at this hotel. While the room was affordable, it was of very poor quality with issues like a window that couldn't fully close, an uncomfortable bed, and mold on the walls. On the positive side, the room was a good size. The service was a bit hit-or-miss - some staff members were helpful and courteous while others were rude and didn't seem to care about the hotel's state. The location was not the best, as it was in the business district far from the city center, but the bright side was being close to the airport. The dining experience had good quality food options but lacked variety in the hot selections. As for the facilities, they were decent but not exceptional.
Rooms
5.0
The room was affordable but of very poor quality, with issues like a window that couldn't fully close, an uncomfortable bed, and mold on the walls. However, it was a good size.
Service
5.0
The service was a bit inconsistent - some staff members were helpful and courteous, while others were rude and indifferent to the state of the hotel.
Location
6.0
The hotel's location in the business district was far from the city center, but it was convenient for being close to the airport.
Dining
7.0
The dining experience had good quality food options but lacked variety in the hot selections.
Facilities
6.0
The facilities were decent but not outstanding.
John
United States of America,
July
2023
5.2/10
My stay at the hotel had its ups and downs. The rooms were not great, but the large bathroom with luxury towels was a nice touch. The service was mostly helpful, except for the odd one. The location was easily accessible from the airport but a bit far from the city center. The dining experience was expensive and below expectations. However, the hotel is located in a very well-to-do, leafy neighborhood.
Rooms
5.0
The rooms were not up to par, but the large bathroom with luxury towels added a touch of luxury.
Service
7.0
The service was mostly helpful, except for the odd one.
Location
6.0
Although the location was easily accessible from the airport, it was quite outside of the city center in a leafy neighborhood.
Dining
5.0
The dining experience was very expensive and below par.
Facilities
8.0
The hotel provided dry cleaning, housekeeping, laundry, and pet amenities.
James
United States of America,
July
2023
6.4/10
My stay at the hotel was a mixed experience. The rooms were quiet, comfortable, and very clean, but they were in need of a fresh look. The broken water and cold shower in my room were disappointing, although having a balcony was a nice touch. The service was friendly and helpful, even though there was a minor issue with obtaining information. The location was quite good for walks and shopping but slightly far from the city center. The dining options were limited, pushing me to explore other eateries nearby. Overall, it was a decent stay with ups and downs.
Rooms
7.0
The rooms, although in need of a fresh look, were quiet, comfortable, and very clean. Having a balcony was a nice addition, but the broken water and cold shower were drawbacks.
Service
8.0
The service was friendly and helpful, although there was a minor issue when obtaining information. The staff went out of their way to ensure my comfort.
Location
7.0
The location was quite good for walks and shopping, although slightly far from the city center. It was easily accessible from the airport, making it convenient for travelers.
Dining
5.0
The dining experience was poor, leading me to explore other nearby cafes for better options.
Facilities
6.0
The hotel facilities were sufficient for a comfortable stay, although improvements in the dining options would have been appreciated.
quiet rooms
poor dining
George
United States of America,
May
2023
7.2/10
I had a slightly mixed experience at the hotel. The rooms were spacious but had water issues, and the temperature control was a bit off. The service had its ups and downs, with a lack of basic supplies and a surprise breakfast charge. The location was convenient, although a bit far from the central attractions. The dining was good but had some limitations in choices.
Rooms
7.0
Even though the rooms were spacious, there were water leak problems, and the thermostat didn't work effectively.
Service
6.0
The service had some hiccups like a lack of supplies and an unexpected breakfast charge.
Location
8.0
The hotel's location was convenient, near the metro and in a safe neighborhood, even if a bit far from the main attractions.
Dining
7.0
The dining experience was good overall, but the variety of hot meats was limited.
Facilities
8.0
The facilities were decent, with options like dry cleaning and tours available.